• IT Procurement
• Technology Lifecycle Management
• Network and Security
• Server and Storage Microsoft Solutions
  Virtualization
  Data Centre
  Storage Services
  Back-up, Archive and Recovery
  
• Help Desk
• Strategic IT Outsourcing Server and Network Management
  Desktop Management and End User Support
  Print & Image Management
  
• Managed Services
• Voice Services
• Print and Imaging
• Videoconferencing
• Applications and Web Development
• IT Staffing

Voice Services

Microserve has the expertise to implement a variety of voice systems from the most basic to sophisticated call centre solutions. Through Mitel’s superior product offering, We will assist your business in simple, scalable, and secure telephony applications that increase your productivity and reduce your costs.

Enterprise Communications

Microserve recognizes that managing the complexity of communications in a large organization is critical to business success. Our Enterprise Communications provide for a fully integrated communication solution that allows you to lower your operating costs through IP communications.

Small and Medium Businesses

Our team is pleased to offer a suite of communications solutions from Mitel that is made specifically to meet the needs of your small business. Microserve’s Small and Medium VoIP solutions provide our clients with all of the advantages of enterprise level systems, at a fraction of the cost.

Unified Communications

Through Mitel Unified Communications (UC), Microserve offers you with simple tools for productive, flexible and high quality voice and data communications. These solutions work on standards-based network infrastructure including Microsoft Exchange and OCS, or IBM Lotus Notes and Sametime.

Mobility

Our Mobility solutions allow our clients to save significantly in communications costs by enabling your remote teleworkers and staff in mobile offices to work as though they were on location. While in the office, our Mitel Mobility solution saves our clients money by allowing them to easily switch cellphone calls to a desktop phone, or vice-versa.

Messaging

Microserve’s unified messaging systems allow for robust solutions for companies of all sizes. Our innovative voice messaging and email integration can store all of your mission critical messages in one location to enable efficient access to easily retrieve, store, and send from wherever you happen to be.

Customer Interaction

Microserve provides innovative call center solutions to allow you to meet your customers’ expectations and demands. Mitel’s contact center management systems streamline the process of managing a call center to ensure that your agents have the tools they need for timely and effective communications.