Voice Services
Microserve has the expertise to implement a variety of voice systems from the most basic to sophisticated call
centre solutions. Through Mitel’s superior product offering, We will assist your business in simple,
scalable, and secure telephony applications that increase your productivity and reduce your costs.
Enterprise Communications
Microserve recognizes that managing the complexity of communications in a large organization is critical to
business success. Our Enterprise Communications provide for a fully integrated communication solution that allows
you to lower your operating costs through IP communications.
Small and Medium Businesses
Our team is pleased to offer a suite of communications solutions from Mitel that is made specifically to meet
the needs of your small business. Microserve’s Small and Medium VoIP solutions provide our clients with all
of the advantages of enterprise level systems, at a fraction of the cost.
Unified Communications
Through Mitel Unified Communications (UC), Microserve offers you with simple tools for productive, flexible and
high quality voice and data communications. These solutions work on standards-based network infrastructure
including Microsoft Exchange and OCS, or IBM Lotus Notes and Sametime.
Mobility
Our Mobility solutions allow our clients to save significantly in communications costs by enabling
your remote teleworkers and staff in mobile offices to work as though they were on location. While in the office,
our Mitel Mobility solution saves our clients money by allowing them to easily switch cellphone calls to a desktop
phone, or vice-versa.
Messaging
Microserve’s unified messaging systems allow for robust solutions for companies of all sizes. Our innovative voice
messaging and email integration can store all of your mission critical messages in one location to enable efficient
access to easily retrieve, store, and send from wherever you happen to be.
Customer Interaction
Microserve provides innovative call center solutions to allow you to meet your customers’ expectations and
demands. Mitel’s contact center management systems streamline the process of managing a call center to ensure
that your agents have the tools they need for timely and effective communications.