December 1, 2015 by Tris Hussey

Job of the Week: Parts Technician, Burnaby

Job of the Week: Parts Technician, Burnaby
This week we're looking for someone in our Burnaby head office. This entry level position as a parts technician is a great opportunity to get into Microserve and grow your career. If you're interested, please apply for the Parts Technician position online or email with your resume and cover letter.

Details below:

Position Overview

Microserve is looking for a Parts Technician in our Burnaby, BC office. The successful candidate will work as a part of a team processing part orders for various clients and internally for Microserve. This is an entry level position.


  • Process and source for all part orders and requirements for both internal & external (Microserve and vendors) customers in a timely and efficient manner
  • Interpret part numbers, service manuals and technical information to determine the appropriate part, as needed
  • Organize and maintain the inventory areas; maintain parts stocks to proactively improve service levels
  • Assist with order, shipping and distribution of parts
  • Manage part orders, return-to-vendor claims, and warranty claim statuses to avoid financial penalties and improve service levels
  • Manage client financial approvals
  • Offering feedback on part ordering processes; process improvements focused on service levels and improved

  • Previous experience using and gathering data from an IT service management system
  • Significant experience with MS Office Suite, SharePoint, preferred
  • Knowledge and experience with IT repair, including PCs, Laptops and printers, preferred
  • Knowledge and interest in local IT market and industry is strongly desired
About Microserve

Microserve is an IT Solutions Provider with over 20 years of experience. A Canadian organization with coverage across BC and Alberta, Microserve is a market leader in our industry. Microserve is a flexible and dynamic organization that encourages and rewards hard work, initiative, and out-of-the-box thinking. We pride ourselves on consistently providing high quality service to our clients and are always looking for talented IT professionals for contract, permanent and project-based positions.

Microserve offers competitive compensation, benefits, paid vacation, and educational subsidies. Microserve also provides IT professionals with the opportunity for rewarding and stimulating careers and offers a friendly work environment.

If this sound good to you, please apply for the Parts Technician position online or email with your resume and cover letter.

View All Posts