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March 29, 2016 by Tris Hussey

Jobs of the Week: Senior Printer Technician and Asset Recovery Tech in Burnaby

Jobs of the Week: Senior Printer Technician and Asset Recovery Tech in Burnaby

Two more internal Microserve jobs this week and these are just two of many we have open

If you have some basic tech skills, our entry-level Asset Recovery Technician position is a great way to start your career at Microserve. Lots of people here have started in the warehouse or as technicians and now are in sales or managing departments. It could be you!

Beyond this entry-level position, we're looking for a Senior Printer Technician in Burnaby. Information for both positions is below...

These aren't the only jobs we have open either at Microserve or for clients—be sure to check out our careers page for all our open positions.

Senior Printer Technician - Microserve Burnaby

Position Overview

Microserve is looking for a Senior Printer Technician for our Burnaby office. In this role you will be responsible for servicing and repairing printers and other Multi-functional Peripherals.

Role and Responsibilities:

  • Maintains, deploys, analyzes, troubleshoots, and repairs printer systems, hardware and related peripherals.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Perform diagnostic repairs and preventative maintenance for our clients in the local area
  • Trains and consults end users on printer functions as required
  • May also be required to repair PC/Workstation and laptops.
  • Ensure timely updates are entered into the service management tool.

Qualifications and Education Requirements:

  • 5 plus years’ experience in the service and repair of printers/MFP devices
  • 5 plus experience in a Digital Imaging Environment.
  • Excellent written and verbal communication skills
  • Ability to establish and maintain positive customer service
  • CompTIA PDI+ Certification (or similar)
  • Certifications from HP or other printer manufacturers considered an asset
  • Knowledge of manufacturers service advisory/order management/parts lookup processes preferred.

Position requirements:

  • Must have reliable vehicle and driver's license (we offer competitive mileage reimbursement)
  • Must be able to lift 50+ lbs.
  • Must be able to pass a criminal record check (CPIC)
Apply for the Senior Printer Technician job online or email your resume and cover letter to careers@microserve.ca.

Asset Recovery Technician - Microserve Burnaby

Position Overview

The Asset Recovery Technician is responsible for deploying and retiring IT hardware in our branch locations.

Responsibilities:

  • Organizing and processing incoming warehouse inventory
  • Moving skids into Asset Recovery, helping our drivers load or un-load truck (when needed).
  • Protecting client data by wiping, destroying, and processing computer hard drives
  • Preparing skids of lease return inventory, prepare
  • Minor shipping related duties
  • Update paperwork and tickets within internal systems

Requirements:

  • 1+ year warehouse experience, preferably in an enterprise/business IT environment
  • Warehouse / Shipping receiving and paperwork experience
  • Organized and have the ability to multi-task
  • Good attention to detail
  • Basic computer user skills (Windows, Excel) an asset
  • Experience with computer hardware an asset.
  • Ability to work effectively in a team setting or individually
  • Ability to be accountable to your team and other departments

Position requirements

  • Must be able to lift 50+ lbs.
  • Must be able to pass a criminal record check (CPIC)
Apply for the Asset Recovery Technician postion online or email a resume and cover letter to careers@microserve.ca.



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