Accounts Receivable and Invoicing Clerk
Location: Remote (Canada-Wide)
Opportunity at Microserve
Position Summary:
Microserve is looking for an Accounts Receivable & Invoicing Clerk to join our team. This role can be both hybrid and/or remote contingent upon candidate’s location. As an Accounts Receivable & Invoicing Clerk, you will be responsible for tracking, reviewing, approving, and issuing invoices, while ensuring that all data has been accurately stored in the company database as well as effectively managing and collecting payments from customers. Working as part of our accounting team, the successful candidate will report to the Assistant Controller.
Key Responsibilities:
Invoicing
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Generate and issue accurate invoices to clients based on sales and service agreements.
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Verify the accuracy of invoice details, including product or service descriptions, quantities and pricing.
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Enter invoice details into invoicing software with high speed and accuracy. Verify that all numerical and descriptive information is correct before generating invoices.
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Coordinate with internal departments to resolve any discrepancies or issues related to invoicing. Provide timely and professional assistance to resolve any concerns.
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Communicate with clients regarding invoice submissions, billing issues, and payment reminders. Foster positive relationships with clients by addressing their inquiries and concerns in a timely manner.
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Participate in process improvement initiatives to enhance the efficiency and accuracy of the invoicing process.
Accounts Receivable
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Reconcile payments received with outstanding invoices and resolve any discrepancies.
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Verify the payment amounts and details match invoices or receipts.
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Allocate payments to the appropriate customer accounts and invoices.
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Contact clients regarding the overdue payments through phone, email or other communication channels.
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Send reminders and statements to clients with outstanding balances.
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Collaborate with clients to resolve billing issues and facilitate timely payments.
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Build and maintain positive relationships with clients through professional and helpful communication.
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Provide insights and recommendations to management based on collection trends and payment patterns.
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Utilize accounting software and tools to input and manage financial data, process payments and generate reports.
Qualifications and Skills
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Previous experience in accounts receivable, billing or related financial roles.
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Strong attention to detail and accuracy in data entry and financial recordkeeping
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Excellent organizational and time management skills
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Effective communication and interpersonal skills
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Ability to work independently and collaboratively within a team environment.
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Problem solving skills and a proactive attitude toward resolving problems.
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Knowledge on basic accounting principles and practices.
About Us:
At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 550 team members, and are one of the largest technology solutions providers, recognized for our ability to deliver and innovate to meet the changing needs of our clients.