Business System Analyst 
Location: Remote Opportunity (Canada Wide)
Opportunity at Microserve

Position Overview 

Microserve’s internal Operational Excellence Team is growing, and we are looking for a Business System Analyst to join us on a digital transformation journey! In this role, your primary focus will be on identifying gaps in our existing technology, with the goal to evaluate, select, and implement an ERP System comprising of CRP, WMS, and accounting functionality. Your technical analysis and expertise will also be an asset on projects ranging from automation to custom application development. 

We’re looking for that special someone who can develop strong working relationships with the organization’s stakeholders, translate business objectives into technical requirements, validate them with process owners, and lead the project team in delivering an end-to-end implementation of the selected information system(s).  

If you are skilled in solving complex and large-scale problems, possess strong technical acumen, and can quickly connect the dots between processes, technology, and people, then we want to meet you! 


Key Responsibilities:  

Support technology initiatives (90%)

Lead definition and development of system requirements to support technology and business operations: 


Recommend future state tools and solutions:


Manage, implement, and test new technology: 

Manage project aspects and other internal initiatives as required:

Support the Operational Excellence (OE) program (10%): 


Qualifications and Requirements: 

We’re looking for someone with: 





Corporate Responsibility 

Employee will understand, meet, and live our core values  

Will Sweep Floors, Openness, Flexibility, Not Stuffy, Customer Driven  

About Us

At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 500 team members, and are one of the largest technology solutions providers, recognized for our ability to deliver and innovate to meet the changing needs of our clients.

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