Computer Install Technician

  • Location: Edmonton, Alberta
  • Type: Permanent
  • Job #3940

Computer Install Technician
Location: Edmonton, AB
Opportunity at Microserve

Position Summary
Microserve is looking for a Computer Install Technician to join our team in Edmonton, AB.  The Computer Deployment Technician is responsible for deploying and retiring IT hardware in our branch or client environments. This may involve physical installation, transfer of settings or data, installation and configuration of software, or training and support for PCs, laptops, printers and peripherals. This position may be required travel and presence on client sites such as healthcare, government and educational institutions. 


  • Software and network configuration and troubleshooting 

  • Software installation 

  • Printer/peripheral installation 

  • Diagnose, repair, and upgrade PC software and equipment 

  • Image workstation for new deployments 

  • Respond to customer inquiries 

  • Record-keeping and asset management 

  • Support other departments as necessary, depending on workload 

  • Work proactively to ensure that services delivery is aligned to the client needs 

  • Delivering computer and/or printer orientation 

Qualifications and Education Requirements 

  • Ability to establish and maintain positive customer service 

  • 1 year experience in an enterprise/business IT environment 

  • Knowledge of desktop hardware, preferably from an enterprise or business environment 

  • Knowledge of software installation and troubleshooting in a Windows environment 

  • Experience in PC assembly or repair 

  • CompTIA A+ Certification (or similar) considered an asset 

  • Vendor-specific hardware certification desired 

  • Presentation and training skills an asset 

  • Driver’s license and access to own vehicle required 

Position requirements 

Successful applicants must be: 

  • Able to lift 50+ lbs. 

  • Compliant with all client health and safety requirements, inclusive of required vaccinations  

  • Able to pass the criminal record check as required by our client(s) 

About Us

At Microserve, we're an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Victoria, Calgary, and Edmonton, we employ over 400 staff, and are one of the largest technology solutions providers, recognized for our ability to deliver and innovate to meet the changing needs of our clients. 

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