End User Computing

Streamline Your End-User Experience

Microserve end-user computing (EUC) provides a streamlined experience for desktops and applications across multiple devices to increase productivity. This benefits your onsite and remote workforce, which is more distributed and diverse than ever. We do this by offering strategic tactics such as customizable customer accounts for hardware procurement, asset tagging, custom deployment, and more.

Microserve End User Computing Cycle Graph

Microserve End User Computing

Get a customizable customer account for hardware procurement.
Know your environment down to the device by asset tagging your endpoints.
Deploy a custom end user computing solution that fits within your overall IT strategy.
Access a one-stop shop for end-user services and hardware with over 30 years of EUC experience.
Plan, review, test, and select from the most effective technology – we have a wide range of manufacturers with the best end-user computing devices on the market.
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Our Experience is Unmatched

We’ve worked hard to build a strong reputation for hardware management in Canada. While there are certainly others who offer similar services, we provide unparalleled levels of customization, support and detail.

Plan

Microserve’s experienced and highly qualified procurement team is well-versed in a wide range of industry leading technologies and solutions. We help you select the best technologies for each application to maximizing value. Our end-user strategy and plan can include establishing and maintaining processes and systems for all devices.

Procure

We offer a secure, customized e-procurement solution to conveniently place and track orders. Features include real-time product availability and pricing, secure and customizable customer account access, customer-specific products and pricing, customer-specific business rules and optional integration with your IT systems.

Configure

We provide customized configuration services prior to delivery to your site for hardware, software, asset tagging and more. We maintain local warehouse and configuration facilities at all Microserve branches in BC, Alberta and Nova Scotia to provide you access to local inventory and accurately staged delivery.

Deploy

We maintain a large pool of qualified technicians, highly proficient in managing and performing hardware deployments and replacement projects on an ongoing basis for a continuous refresh approach, as well as on shorter projects. We successfully ramp up and execute projects quickly and accurately for high volumes of systems across wide geographic areas.

Maintain

Our key differentiator is our breath of field support for multiple locations. We maintain a wide network of multi-skilled technicians for break/fix services, install/move/add/change services, end-user support, end-user database and device management.

Retire

We decommission and remove old systems – or we can either move them to your asset disposal centre or to a Microserve Asset Recovery Centre to be quarantined prior to disposal. We are committed to protecting your security to ensure no information on any equipment will be exposed to risks of confidentiality or privacy, while minimizing harm to the environment.

A Critical Piece of The Puzzle

End-user computing is just one facet of complete IT support—but it’s essential and time-consuming. Even if you have an internal IT department, your employee resources are better spent elsewhere.

We are the leader in end-user computing in Canada for good reason. We invite you to find out why enterprise-level companies and public sector clients alike trust us with their equipment lifecycle management.

“IT inventory administration is key to businesses managing their systems more effectively and, if performed routinely, can save time and money by avoiding unnecessary asset purchases.”

CIO

Relevant Services

Explore our other services  to learn more about how Microserve can help you increase innovation and deliver business value? 

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We are committed to contributing to your long-term IT success.

Contact us to find out how we can solve you IT problems.