Print Services Manager 
Location: Vancouver, BC
Opportunity at Microserve 

Position Overview

The Print Services Manager will be a key member of our growing team in British Columbia. The purpose of this role is to provide operational oversight for the delivery of Microserve’s print services in BC, and client relationship management, in order to deliver service excellence to all of our clients and contribute to continued business growth. The Print Services Manager will also be responsible for leading a team that can include Printer Service Technicians, Deployment Technicians, Project Coordinators, Service Delivery Managers, and any other resources that aid in the delivery of Print Services. 

Reporting to the Director of Print Services, the Print Services Manager will work with our clients and account management team to position Microserve print services portfolio, manage end-to-end delivery of services to our clients, foster a positive team environment, collaborate effectively with other Microserve team members across the organization, and ensure customer satisfaction.  

The successful candidate will take a very hands-on approach to all aspects of service delivery and be committed to the expansion and success of the business. 

 

Key Areas of Accountability:

Services Management 

 

Client Relationship Management 

 

Success Measurements 

 

Qualifications: 

About Us 

At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 450+ team members, and are one of the largest technology solutions providers, recognized for our ability to deliver and innovate to meet the changing needs of our clients.

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!