Microserve becomes an Authorized Service Provider (ASP) for Microsoft Surface Devices

Vancouver, BC — Microserve is pleased to announce that we are now an Authorized Service Provider (ASP) for Microsoft Surface devices in Canada. With this ASP status, Microserve is authorized by Microsoft to help businesses repair and service Microsoft Surface devices. 

Authorized Service Providers help identify and resolve any issue that businesses may experience with Microsoft Surface devices. ASPs work in close partnership with Microsoft and perform Surface repairs on behalf of Microsoft using genuine Microsoft parts. 

“We are very happy to be able to provide this higher level of service to our Microsoft Surface clients, as an Authorized Service Providers for Microsoft Surface devices,” says Mark Walpot, Vice President of Technical Services at Microserve. “We will partner closely with Microsoft to make sure that our clients receive enterprise-class service and support for their Microsoft Surface fleets across locations.” 

“We’re excited to welcome Microserve as our newest Authorized Service Provider in Canada. Our hope is that Microserve will be a leading ASP partner in Western Canada,” says Andre Valiquette, the Director, Surface Commercial at Microsoft. “Amongst other benefits, this new status allows Microserve the ability to repair our latest Surface devices either in-warranty or out-of-warranty,” Valiquette continues. Microsoft is committed to device repairability as part of their Global pledge to be Carbon Negative by 2030. 

With more than 500 team members across BC and Alberta, Microserve is one of the leading providers of IT services, including repair and support services for end user computing devices, Modern Management with Microsoft 365, and managed desktop services, to organizations based in Western Canada. Joining the very exclusive list of Microsoft ASPs in Canada is just one of the ways that Microserve continues to optimize and improve the end-to-end IT services we deliver to our clients.