| Microserve Canada

Fortifying Cyber Defences Against Generative AI Threats

Welcome to the final instalment of our blog series, where we conclude our exploration of the intersection between generative artificial intelligence (AI) and cybersecurity. In this post, we delve into practical strategies for mitigating the multifaceted threats posed by generative AI technologies. Proactive Defence: Strategies for Detecting and Combating Deepfakes As the proliferation of deepfakes continues to pose significant challenges, organizations and individuals must adopt proactive measures to detect and combat synthetic media manipulation. Advanced detection algorithms and forensic techniques developed by researchers

Call Center Manager

Location: Remote Type: Permanent Job #5257 Call Center Manager Location: Remote, Canada-Wide Opportunity at Microserve Position Overview The Call Center Manager role is to oversee the Service Dispatch Team to ensure that end users are receiving the appropriate level of service. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, coordination of dispatch functions. This role requires someone to excel in a fast paced environment while providing guidance

PROJECT MANAGER

Location: Remote, British Columbia Type: Fixed Term/Contract Job #5256 PROJECT MANAGER(6 month contract) Location: Remote Staffing Placement Opportunity Qualifications and Experience: Bachelor's degree in Information Technology, Business, Administration, or related field Five years of recent experience in project management, including managing consultation processes with various stakeholder groups Strong project management skills, with experience in Agile and waterfall methodologies Excellent verbal and written communication skills Proficiency in MS Office suite Preferred Qualifications: Project Management Professional (PMP) designation Responsibilities: Lead high-performance teams Develop and manage

InTune Migration Consultant

Location: Hybrid, British Columbia Type: Fixed Term/Contract Job #5253 InTune Migration Consultant (6 month contract) Location: Burnaby – Hybrid Staffing Placement Opportunity Role Overview: The Consultant will undertake various tasks including assessing the current device and application environment, recommending prerequisites for migrating to Microsoft InTune, and designing Autopilot implementations for Windows 11 upgrades. They will also develop mobile migration methodologies and provide expertise in Intune design, testing, and documentation. Qualifications and Experience: 8+ years of relevant experience in MDM technology, with expertise in Intune

Computer Install Technician

Location: Nanaimo, British Columbia Type: Permanent Job #5251 Computer Install Technician (Deployment technician) Location: Nanaimo, BC Opportunity at Microserve Position Overview: The Computer Install Technician is responsible for deploying and retiring IT hardware in our branch or client environments. This may involve physical installation, transfer of settings or data, installation and configuration of software, or training and support for PCs, Laptops, Printers and Peripherals. This position is based out of Nanaimo, BC and may require travel to other areas of Vancouver Island. It

Oracle Cloud Project Manager

Location: Hybrid, British Columbia Type: Fixed Term/Contract Job #5249 Oracle Cloud Project Manager (18 month contract) Location: Greater Victoria or Greater Vancouver Areas / Hybrid Staffing Placement Opportunity Role Description: As an Oracle HCM Specialist reporting directly to the Lead Project Manager, you will serve as a subject matter expert to drive process optimization and ensure meticulous implementation aligning with Oracle HCM Cloud best practices tailored to specific needs. You will collaborate closely with functional and technical project teams, contributing to the achievement

Transforming IT for Browns Social Group: A Case Study

In 2016, Browns Restaurant Group (BRG) encountered a formidable obstacle to their growth: their IT infrastructure struggled to keep pace with the expansion of their business. Facing the dual challenge of accommodating increasing operational demands while ensuring data security, BRG recognized the urgent need for a reliable IT partner with the capacity to support their ambitions. Challenge BRG’s journey began amidst a landscape of outdated IT systems and a lack of comprehensive support mechanisms. Their reliance on obsolete NAS storage devices, fragmented networks,

Navigating Cybersecurity Risks in the Age of Generative AI

Welcome back to the second instalment of our blog series, where we continue our exploration of the intersection between generative artificial intelligence (AI) and cybersecurity. In this post, we delve into the myriad security risks posed by generative AI technologies and their implications for the digital ecosystem. Unveiling the Dark Side: Security Concerns with Generative AI Generative AI, while heralding a new era of creativity and innovation, also opens Pandora’s box of cybersecurity vulnerabilities. Deepfakes, one of the most notorious manifestations of generative

Microserve joins the Kidney Foundation’s Living Donor Circle of Excellence

Vancouver, April 29, 2024 Microserve is proud to announce that we have joined the Kidney Foundation’s Living Donor Circle of Excellence. This program recognizes companies that pledge to provide salary support for any employee who chooses to be a living organ donor and needs to take extra time off work as a result. Today, more than 100,000 patients are waiting for a life-saving kidney or liver transplant. Of the transplants performed in 2021, living donors accounted for 24% of kidney transplants and 6%

Printer Service Manager

Location: Canada Wide Type: Permanent Job #5243 Printer Service Manager Canada Wide Position Overview: Microserve is a leading provider of printing solutions, dedicated to delivering high-quality printing equipment and exceptional service to our clients. We specialize in providing comprehensive printing solutions tailored to meet the diverse needs of businesses across various industries. Job Description: We are seeking a highly skilled and motivated Printer Service Manager to join our team. The Printer Service Manager will be responsible for overseeing all aspects of our printer

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