Call Center Manager
Location: Remote Type: Permanent Job #5257 Call Center Manager Location: Remote, Canada-Wide Opportunity at Microserve Position Overview The Call Center Manager role is to oversee the Service Dispatch Team to ensure that end users are receiving the appropriate level of service. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, coordination of dispatch functions. This role requires someone to excel in a fast paced environment while providing guidance